A seamless digital extension

PAIGE Denim

PAIGE didn’t have a brand problem. They had a consistency problem. In-store and in campaigns, the brand showed up with a clear point of view. Confident. Styled. Intentional. You had guidance. Someone helping you figure out what works. Then you went to the website, and it dropped you into a catalog. Scroll, filter, pick a product. It broke the promise the rest of the brand was already keeping.

At the same time, the existing site was going away in five months. So the job wasn’t just to redesign it. It was to make digital behave like the brand.

Website: paige.com
Services: Web Design, Art Direction

A behind-the-seams look at a website redesign

I led the design direction around that shift. Instead of treating editorial as something extra, we made it part of how the site works. Outfits, styling context, complete looks. Not as inspiration, but as direction. You’re not just seeing a product, you’re seeing what to do with it.

We also changed how products relate to each other. The old experience isolated everything. One item at a time, hoping you’d figure out the rest. We made those relationships explicit. What goes with this. How it’s worn. What completes it. The same way someone would help you in-store.

Fit was another place the brand fell apart. In-store, someone helps you get it right. Online, you were guessing. So we focused on making fit easier to understand and easier to act on. Clearer signals. Better context. Fewer moments where you second-guess and bail. The goal wasn’t more information. It was removing hesitation.

Mobile reinforced all of this. Most people aren’t carefully evaluating products. They’re scrolling, half-paying-attention, deciding if something feels right. So we simplified paths, surfaced the right context earlier, and made it easier to move forward without overthinking it.

The result is a site that finally lines up with the rest of the brand. Not just visually, but in how it behaves. It doesn’t just show you what PAIGE sells. It helps you figure out how to wear it. That shift showed up in stronger engagement with editorial content, higher outfit attachment, and more confident purchasing overall.

Art Direction: Stefanie Lutz; UX: Kristen Duke; Design: Christine Mitchell
Empathy Personas Workshop

This activity put us in the shoes of the users—we thought the way they do and empathized with their feelings, goals, and pain points.

Experience Mapping Workshop

Looking more holistically at the audiences’ journey, we mapped out how they experience the current site to identify gaps and opportunities.

Brand Experience Workshop

Examined the wider brand experience to remove ambiguity and make strategic visual decisions to clearly define the holistic brand.